Customer Reviews for Lassen Toyota Albany, OR

Finding the right car at the right price, is often a challenge. Finding the right dealer to do business with, well that too can be as much of a challenge.

At Lassen Toyota in Albany, OR, customer satisfaction is our top priority. Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at Lassen Toyota, allow us the opportunity to earn your business.

Chad was a helpful and friendly with any and all of my concerns.
Christina B   Toyota   Camry

Rene has always been exceptional. He remembers my name and other pertinent facts about my cars.
Elizabeth A   Toyota   RAV4

Roger knew everything about the car and was able to walk me through and explain how everything works. I was amazed at how muck knowledge he had. He was great. Very helpful and friendly with a nice sense of humor. I couldn't ask for a better sales rep.
Patricia C   Toyota   Prius

Jim Haytas was very easy to work with over the phone. I switched vehicles and then the color of the vehicle on him and he was never bothered in the least either time. He and Lassen Toyota were willing to match an advertised offer by another dealership and was very easy to work with. He was eager to sell me the vehicle I was looking for and I will go out of my way to work with him again in the future!
Ryan S   Toyota   Camry

The staff in the service department are both friendly and professional.
Deborah P   Toyota   Highlander

The best I have ever been taken care of from any car or truck sales person that I have worked with ever! I have purchased many vehicles in the last 45 years and will continue will continue with Dan Lassen on my next purchase.
Dan B   Toyota   Tundra

The customer service from the crew at Lassen's is outstanding. I always enjoy visiting with everyone. Keep up the good work.
Andy O   Toyota   Avalon

Ben was really great to work with. We test drove a total of 4 vehicles. On the first one, he was willing to have us drive to our house to make sure the vehicle would fit into our garage. He was really patient and friendly.
Edward G   Toyota   RAV4

Bill was so helpful without being pushy. Bill and Gerald made sure I knew how to operate my new complex Prius
Tami T   Toyota   Prius Plug-In

The staff was a delight to deal with and very professional and knowledgeable.
Stanley F   Toyota   Camry SE

It was a GREAT experience! By far my best car buying experience to date....for a nice change, a dealer that provides no pressure, friendly car buying without all the bull....would use this dealer to buy another Toyota in the future!
Nicholas L   Toyota   Corolla

Chad made it a great buying experience without the high pressure tactics and my purchase was completed in a very short time. Chad was very knowledgeable and courteous and was very professional in every way. The negotiations were pleasant and handled in very short order. I would not hesitate to do business with Chad again or recommend my friends to him.
Vernon G   Toyota   Avalon

They promptly moved the vehicle we wanted to the dealership for a test drive. Lassen got us exactly what we wanted! Helpful after purchase with vehicle.
Roy R   Toyota   Sienna AWD

Thorough, knowledgeable, courteous, professional, straightforward, and assisted me promptly. I have purchased multiple vehicles there.
Tim M   Toyota   Prius v

We will always use Lassen!
Lindsay F   Toyota   Camry

Enjoyed that fact that Lassen wanted to get me the exact truck I wanted, and not just what they had.
Blake C   Toyota   Tacoma 4x4

Gerald was good at answering the questions we had. The process was a good one! A GOOD experience!
Spencer H   Toyota   Prius

Best Salesperson ever! We returned for a second Prius from Steve Goodman, He even found us a better rate than I had!
Robert H   Toyota   Prius

I have bought three cars at Lassen. My husband has bought three cars there as well. We recommended them to my parents who have since bought two cars! They always treat us with respect and fairness. We go away satisfied!
Tanya T   Toyota   Camry

I have bought SEVERAL vehicles from Lassen and would not go anywhere else!
Eddie L   Toyota   Tacoma 4x4

Salesperson was Excellent!
Andrew B   Toyota   Camry

I was able to take my time to view the vechicle and ask pertinent questions. I was not pushed into the sale. The salesman was considerate of my time. The financial man was very honest and straightforward with the financial amounts. He was very good at explaining what all the financial papers signified.
Evita L   Toyota   Camry

No Pressure!
Gregory B   Toyota   Camry SE

I was extremely impressed by both the process and the people. When I went back to the dealership a few days after the purchase, they even re-washed my Van and helped out with a chip I'd gotten after my first roadtrip. I love the vehicle and would definitley buy again from this dealership. the people were very friendly, low-pressure, and very helpful. Kenton did an excellent job!
Kathleen H   Toyota   Sienna

Our Salesman Gerald was fantastic! He was very helpful and made sure everything was ready when we came to pick up the truck! If you a have salesman of the year award, it definitely should go to him! We bought our other Toyota from Gerald and he is the reason we came back to to buy our truck from Lassen!
David G.   Toyota   Tacoma 4x4

I have never been treated so well by any car dealership in the past. Have purchased at least 10 vehicles and this is the best of ALL experiences! No Pressure, courteous, efficient and knowledgeable sales staff. YES! I will return and recommend all my friends to Lassen!
Milli D   Toyota   Prius Plug-In

Our Salesperson made buying this car a very enjoyable experience!
Mark S   Toyota   Corolla

Best that I have experienced in 40 years!
Robert H   Toyota   Tacoma

No pressure sales approach
Robert Z   Toyota   Tacoma

It was overall a terrific experience
Susan M   Toyota   Tacoma

TERRIFIC Buying experience!. We would/will recommend others to purchase a Toyota from Lassen Toyota.
Scott A.   Toyota   4RUNNER

The friendliness, honesty detailed information in explaining the process and charges in detail. Every bit of the experience was great!
Leslie S   Toyota   Camry SE

The fact that we got there at 2:30 to look at a possibly buying a Rav4 because of the zero percent financing and we walked out with the car not long after that.
Shelly M   Toyota   RAV4

We liked the way the manager and salsperson treated us
Moises H   Toyota   Sienna

Straight talk about price
Patricia P   Toyota   RAV4

I find LASSEN Toyota to be professional an friendly in all my experiences with them in both sales AND service. KUDOS!
Fred B   Toyota   Corolla

Direct, Honest talk. Willingness to negotiate.
Nancy R   Toyota   Prius C

Easy negotiations, No pressure, knowledge of product.
Cheryl B   Toyota   Prius

Very easy and unpressured!
Edward D   Toyota   Prius

Made it easy to do business with without any hassles and inspired confidence by the level of professionalism exhibited.
Margaret M   Toyota   Camry Hybrid

Sales Reps were VERY knowledgeable and helpful! NO pressure!!!
Charles M   Toyota   Prius

They had a number of vehicles on the lot so that I could get a better idea of vehicle interiors and options. Also there was a good, quiet, and safe "loop" around the back of the dealership that was good fo a test drive.
Linda L   Toyota   RAV4

Everyone was wonderful and extremely helpful!!
Sarah L.   Chevy   Suburban

We were so pleased with the entire experience. Everyone was so friendly, patient, and helpful. We love our new car and would return to buy another one.
John D.   Toyota   Camry

We Love Our New Car!
Jane H.   Chevy   Cruze

Dealer Information

Lassen Toyota
1205 Price Rd SE
Albany, OR 97322
Phone: (800) 634-5713
Driving Directions & Map »

Sales Hours

Mon: 9:00a - 7:00p
Tues: 9:00a - 7:00p
Wed: 9:00a - 7:00p
Thurs: 9:00a - 7:00p
Fri: 9:00a - 7:00p
Sat: 9:00a - 6:00p
Sun: 11:00a - 5:00p

Service Hours

Mon: 8:00a - 5:00p
Tues: 8:00a - 5:00p
Wed: 8:00a - 5:00p
Thurs: 8:00a - 5:00p
Fri: 8:00a - 5:00p
Sat: 9:00a - 4:00p
Sun: Closed